Our Privacy Pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy and ensure that any personal information that you submit will be used simply to process your orders and customise your ongoing visits to our site. You can also choose to receive information via our Newsletter, notifying you of important changes to our site or offering you special promotions or notices. This will not be generated without your subscription request.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations without prior authorisation from yourselves. Accordingly please use discretion when revealing personally identifiable information while using TheSpeedwayShop.com.au tools, as it may be collected and used by unauthorized third parties. Such activities are beyond the control of TheSpeedwayShop.com.au. For example, if for some reason you decide to post your contact details on TheSpeedwayShop.com.au’s catalogue or item review/comment forum (which we advise against), TheSpeedwayShop.com.au is unable to ensure other viewers of our site do not use this information.

Please take a minute to read our policy so that you understand your options, and how TheSpeedwayShop.com.au collects, processes and shares information. If you have any questions about TheSpeedwayShop.com.au's information practices, send an email to TheSpeedwayShop.com.au's Customer Service team via Service@WeLoveDirt.com.

TheSpeedwayShop.com.au's security and privacy policy are periodically reviewed and enhanced as necessary. This policy might change as TheSpeedwayShop.com.au updates and expands its services. TheSpeedwayShop.com.au will post those changes on this page as required. So our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. TheSpeedwayShop.com.au also encourages you to check the privacy policy periodically. By using TheSpeedwayShop.com.au site, you are consenting to the collection of information as described below:

Information provided:

To enable TheSpeedwayShop.com.au to process your order, we need information such as your name, email or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.

Information that you have provided us will be used in three ways:

  1. To enhance your shopping experience
  2. To communicate to you new products and services and also at times, the opportunity to up take on special promotions or offers. You have the option to opt-out of this communication by replying to the communication with an unsubscribe message or to change your preferences through My Account
  3. To generate a holistic but anonymous view of the TheSpeedwayShop.com.au customer base. This information will allow us to analyse trends and demographics to help TheSpeedwayShop.com.au improve on the services provided, and the products to maintain.

It is important to note that we only send periodical communications/newsletters to people who have "opted in" to receive it. We do not set out to "spam" our members in any way and honour their right to privacy. As for promotions, contests, submission opportunities and programs, you will not be included unless you opt-in.

What are cookies and how does TheSpeedwayShop.com.au use them?

The main function of cookies is to connect members with their stored account information so that TheSpeedwayShop.com.au can deliver better and more personalized service. Cookies do not enable the TheSpeedwayShop.com.au staff to access personally identifiable information that you haven't already provided.

What information does TheSpeedwayShop.com.au log?

TheSpeedwayShop.com.au logs information automatically transmitted from your browser (URL of the Web page you were on before coming to TheSpeedwayShop.com.au, IP address and browser version); information you submit through registration, forms for optional programs, surveys and other entries; and communications transmitted through TheSpeedwayShop.com.au tools.

How does TheSpeedwayShop.com.au secure collected information?

TheSpeedwayShop.com.au makes every effort to make sure your information is secure. Extremely sensitive information, like credit card numbers, is always transmitted in encrypted form. Your TheSpeedwayShop.com.au account is password-protected so that only you and authorized TheSpeedwayShop.com.au employees can access your information.

Links/Business Listings/Advertisers:

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by TheSpeedwayShop.com.au.

Note to link owners: TheSpeedwayShop.com.au displays contact information that you provide to promote your company, business or services. Any information submitted to TheSpeedwayShop.com.au's ADD URL or CHANGE URL submission forms should be considered available to the public.

Disclosing your information to other parties:

  • Partners

    Third party companies and individuals have been engaged to perform functions on behalf of TheSpeedwayShop.com.au. Functions such as fulfilling and delivery of purchases, credit card payment authorisation, trend analysis, marketing and promotions, but all information will only be used to perform their appropriate functions and not for other usage.

    We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. When visitors come to TheSpeedwayShop.com.au, they may receive cookies from TheSpeedwayShop.com.au's advertisers; this information is not shared with TheSpeedwayShop.com.au. We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

  • Authorities

    TheSpeedwayShop.com.au will pass on any information relating to suspected fraudulent activity to appropriate authorities. TheSpeedwayShop.com.au reserves the right to disclose user information from both private and public areas of the site if required by law or if given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of TheSpeedwayShop.com.au members or the general public, or with TheSpeedwayShop.com.au's rights of property.

  • Partner Stores

    With organizations that we operate but do not own, your information will be shared with that business. Please note, that we only go into partnerships with stores who have the same regard to Privacy as we do.

Verification of Members
We do use various details to verify information given to us by our members. At times, we use:

  • We use member phone numbers and email addresses provided to us to communicate with customers about payments
  • We use member addresses to check against credit card billing addresses etc.

In cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities

Many of these checks are done manually and a member of TheSpeedwayShop.com.au’s own Customer Experience team handles communication carefully.

Lost login and Password details
All information is kept private. Many members often forget details such as their passwords. We do not distribute these either via telephone or email. The customer is informed of their "Password reminder" rather than the actual password being given out.

What is TheSpeedwayShop.com.au's information retention policy?

To preserve our database, TheSpeedwayShop.com.au retains information submitted by members for an indefinite length of time. TheSpeedwayShop.com.au understands your submissions as consent to store all your information in one place for this indefinite length of time. TheSpeedwayShop.com.au will nullify (scramble so that it is unrecognisable) account information if required by law or in response to a written member request.

Children’s Privacy:

It is important that any information provided or purchases made by children have the consent of parents or guardians.

How can TheSpeedwayShop.com.au members edit their personal information?

TheSpeedwayShop.com.au believes strongly in giving you the ability to access and edit your personal information. To update your personal info, go to your Profile by clicking on ‘My Account’. There you can view, update and correct your account information. You may edit your Profile at any time. Our databases automatically update any personal information you edit in your Profile, or that you request we edit. Information transmitted through forums, polls, and other TheSpeedwayShop.com.au tools remain in our databases. Keep this in mind if you decide to communicate personal information through any of these applications.

Other Privacy information you should be aware of:

Sign out or close your browser once you have finished shopping within TheSpeedwayShop.com.au or associate partner stores. This is to ensure that others cannot access your personal information and correspondence, such as if you share a computer with someone or are using a computer in a public place like a library or Internet café.

You as an individual are responsible for the security of and access to your computer.

You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and TheSpeedwayShop.com.au

Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site

TheSpeedwayShop.com.au will respond to all requests sent through mail or email from members and parents interested in knowing more about personal information stored on the TheSpeedwayShop.com.au database, having their personal information nullified, or have additional questions regarding privacy. If you need more assistance you can always contact our Customer Experience team via Service@WeLoveDirt.com.

 

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