Our Privacy Pledge is that
information given to us will only be used to enhance your
shopping experience, resulting in a more personalised service
for you. We are fully committed to protecting your privacy and
ensure that any personal information that you submit will be
used simply to process your orders and customise your ongoing
visits to our site. You can also choose to receive information
via our Newsletter, notifying you of important changes to our
site or offering you special promotions or notices. This will
not be generated without your subscription request.
We are not involved in the
selling, trading or alternative unauthorised use of personal
information. We promise that we will not pass on your personal
details to any other organisations without prior authorisation
from yourselves. Accordingly please use discretion when
revealing personally identifiable information while using
TheSpeedwayShop.com.au tools, as it may be collected and used by
unauthorized third parties. Such activities are beyond the
control of TheSpeedwayShop.com.au. For example, if for some reason
you decide to post your contact details on
TheSpeedwayShop.com.au’s
catalogue or item review/comment forum (which we advise
against), TheSpeedwayShop.com.au is unable to ensure other viewers
of our site do not use this information.
Please take a minute to read
our policy so that you understand your options, and how
TheSpeedwayShop.com.au collects, processes and shares information.
If you have any questions about TheSpeedwayShop.com.au's
information practices, send an email to TheSpeedwayShop.com.au's
Customer Service team via
Service@WeLoveDirt.com.
TheSpeedwayShop.com.au's security
and privacy policy are periodically reviewed and enhanced as
necessary. This policy might change as TheSpeedwayShop.com.au
updates and expands its services. TheSpeedwayShop.com.au will post
those changes on this page as required. So our users are always
aware of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we decide
to use personally identifiable information in a manner different
from that stated at the time it was collected, we would notify
users by way of an email. TheSpeedwayShop.com.au also encourages
you to check the privacy policy periodically. By using
TheSpeedwayShop.com.au site, you are consenting to the collection
of information as described below:
Information provided:
To enable
TheSpeedwayShop.com.au
to process your order, we need information such as your name,
email or contact number, delivery address and payment details.
Other information will also be collected with your permission
from time to time. This will normally include preferences such
as likes or dislikes.
Information that you have
provided us will be used in three ways:
- To enhance your shopping
experience
- To communicate to you new
products and services and also at times, the opportunity to up
take on special promotions or offers. You have the option to
opt-out of this communication by replying to the communication
with an unsubscribe message or to change your preferences
through My Account
- To generate a holistic but
anonymous view of the TheSpeedwayShop.com.au customer base. This
information will allow us to analyse trends and demographics
to help TheSpeedwayShop.com.au improve on the services provided,
and the products to maintain.
It is important to note that we
only send periodical communications/newsletters to people who
have "opted in" to receive it. We do not set out to "spam" our
members in any way and honour their right to privacy. As for
promotions, contests, submission opportunities and programs, you
will not be included unless you opt-in.
What are cookies and how
does TheSpeedwayShop.com.au use them?
The main function of cookies is
to connect members with their stored account information so that
TheSpeedwayShop.com.au can deliver better and more personalized
service. Cookies do not enable the TheSpeedwayShop.com.au staff to
access personally identifiable information that you haven't
already provided.
What information does
TheSpeedwayShop.com.au log?
TheSpeedwayShop.com.au logs
information automatically transmitted from your browser (URL of
the Web page you were on before coming to TheSpeedwayShop.com.au,
IP address and browser version); information you submit through
registration, forms for optional programs, surveys and other
entries; and communications transmitted through
TheSpeedwayShop.com.au tools.
How does
TheSpeedwayShop.com.au
secure collected information?
TheSpeedwayShop.com.au makes every
effort to make sure your information is secure. Extremely
sensitive information, like credit card numbers, is always
transmitted in encrypted form. Your TheSpeedwayShop.com.au account
is password-protected so that only you and authorized
TheSpeedwayShop.com.au employees can access your information.
Links/Business
Listings/Advertisers:
This web site contains links to
other sites. Please be aware that we are not responsible for the
privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely
to information collected by TheSpeedwayShop.com.au.
Note to link owners:
TheSpeedwayShop.com.au displays contact information that you
provide to promote your company, business or services. Any
information submitted to TheSpeedwayShop.com.au's ADD URL or CHANGE
URL submission forms should be considered available to the
public.
Disclosing your information
to other parties:
- Partners
Third party companies and
individuals have been engaged to perform functions on behalf
of TheSpeedwayShop.com.au. Functions such as fulfilling and
delivery of purchases, credit card payment authorisation,
trend analysis, marketing and promotions, but all information
will only be used to perform their appropriate functions and
not for other usage.
We will share aggregated
demographic information with our partners and advertisers.
This is not linked to any personal information that can
identify any individual person. When visitors come to
TheSpeedwayShop.com.au, they may receive cookies from
TheSpeedwayShop.com.au's advertisers; this information is not
shared with TheSpeedwayShop.com.au. We partner with other parties
to provide specific services. When the user signs up for these
services, we will share names, or other contact information
that is necessary for the third party to provide these
services. These parties are not allowed to use personally
identifiable information except for the purpose of providing
these services.
- Authorities
TheSpeedwayShop.com.au will pass
on any information relating to suspected fraudulent activity
to appropriate authorities. TheSpeedwayShop.com.au reserves the
right to disclose user information from both private and
public areas of the site if required by law or if given reason
to believe, in our sole discretion, that someone is causing
injury to or interference with the rights of
TheSpeedwayShop.com.au members or the general public, or with
TheSpeedwayShop.com.au's rights of property.
- Partner Stores
With organizations that we
operate but do not own, your information will be shared with
that business. Please note, that we only go into partnerships
with stores who have the same regard to Privacy as we do.
Verification of Members
We do use various details to verify information given to us by
our members. At times, we use:
- We use member phone numbers
and email addresses provided to us to communicate with
customers about payments
- We use member addresses to
check against credit card billing addresses etc.
In cases where fraud or other
crime is suspected, we do communicate with Police, Banks and
other relevant authorities
Many of these checks are done
manually and a member of TheSpeedwayShop.com.au’s own Customer
Experience team handles communication carefully.
Lost login and Password
details
All information is kept private. Many members often forget
details such as their passwords. We do not distribute these
either via telephone or email. The customer is informed of their
"Password reminder" rather than the actual password being given
out.
What is
TheSpeedwayShop.com.au's information retention policy?
To preserve our database,
TheSpeedwayShop.com.au retains information submitted by members for
an indefinite length of time. TheSpeedwayShop.com.au understands
your submissions as consent to store all your information in one
place for this indefinite length of time. TheSpeedwayShop.com.au
will nullify (scramble so that it is unrecognisable) account
information if required by law or in response to a written
member request.
Children’s Privacy:
It is important that any
information provided or purchases made by children have the
consent of parents or guardians.
How can
TheSpeedwayShop.com.au
members edit their personal information?
TheSpeedwayShop.com.au believes
strongly in giving you the ability to access and edit your
personal information. To update your personal info, go to your
Profile by clicking on ‘My Account’. There you can view, update
and correct your account information. You may edit your Profile
at any time. Our databases automatically update any personal
information you edit in your Profile, or that you request we
edit. Information transmitted through forums, polls, and other
TheSpeedwayShop.com.au tools remain in our databases. Keep this in
mind if you decide to communicate personal information through
any of these applications.
Other Privacy information
you should be aware of:
Sign out or close your browser
once you have finished shopping within TheSpeedwayShop.com.au or
associate partner stores. This is to ensure that others cannot
access your personal information and correspondence, such as if
you share a computer with someone or are using a computer in a
public place like a library or Internet café.
You as an individual are
responsible for the security of and access to your computer.
You are solely responsible for
maintaining the secrecy of your username and passwords and any
account information. Please be careful and responsible whenever
you are using the Internet and TheSpeedwayShop.com.au
Further Privacy information can
be obtained on the
Australian
Privacy Commissioner's Web Site
TheSpeedwayShop.com.au will
respond to all requests sent through mail or email from members
and parents interested in knowing more about personal
information stored on the TheSpeedwayShop.com.au database, having
their personal information nullified, or have additional
questions regarding privacy. If you need more assistance you can
always contact our Customer Experience team via
Service@WeLoveDirt.com.
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